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Viewing 25 posts - 51 through 75 (of 893 total)
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  • in reply to: problem with nivo slider #2703

    StartupWP
    Keymaster

    Apologies for the huge gap in support. Support will now continue again on a daily basis. If you’re still here with us and are having this problem, let us know.

    Thank you.

    in reply to: activation key for nivo slider #2595

    StartupWP
    Keymaster

    Make sure to use the latest key available. If you’re still getting the error, try to set up and use the slider as normal anyways. It might just be a nag, but not actually stop the usage of the plugin.

    in reply to: problem with nivo slider #2593

    StartupWP
    Keymaster

    Looks like there’s a jQuery conflict. Can you try deactivating all other plugins and see if that fixes the issue? If it does, you’ll want to reactivate the plugins one by one until you find where the conflict is.

    in reply to: Facebook likes, tweets and G+ icon buttons #2586

    StartupWP
    Keymaster

    You’re welcome.

    in reply to: Custom search bar #2584

    StartupWP
    Keymaster

    Do you already have a search form script, widget, or plugin that can do this, you just need it placed into the theme?

    If not, you might find something here that will work: https://wordpress.org/plugins/search.php?q=search

    If yes, on the free version, you’ll need to use a child theme (https://startupwp.com/topic/child-theming/) and the pro version you should be able to use the body scripts area in your theme options (https://startupwp.com/topic/setting-your-themes-options/).

    in reply to: changing size of image caption #2571

    StartupWP
    Keymaster

    You’re probably right that it’s a specificity issue and it’s not overriding.

    You could try:

    #content p.wp-caption-text {
      font-family: arial;
      font-size: 13px;
    }
    in reply to: Facebook likes, tweets and G+ icon buttons #2569

    StartupWP
    Keymaster

    You can manually place the the following code anywhere, in the Page or Post content as well as in a Text widget in the sidebar:

    <div id="share"><div data-layout="button_count" class="fb-like"></div><a href="//twitter.com/share" class="twitter-share-button">Tweet</a><div data-size="medium" class="g-plusone"></div></div>

    If you need more advanced support, we recommend this plugin:

    https://wordpress.org/plugins/addthis/

    in reply to: changing size of image caption #2563

    StartupWP
    Keymaster

    It looks like the p.wp-caption-text style is missing.

    Try running your child theme code through this tool to check for errors:

    http://jigsaw.w3.org/css-validator/#validate_by_input

    in reply to: Static front pages don't change when theme changes #2552

    StartupWP
    Keymaster

    You’re referring to the option under Settings > Reading?

    Can you share a screenshot of your settings?

    Also, if you’re using any kind of caching plugin, do make sure to clear it.

    in reply to: Site Suspended by Google AdWords #2542

    StartupWP
    Keymaster

    Async JS and CSS is very likely the culprit. You might want to deactivate IP Geo Block as well and then try to get re-approved for AdWords. If that doesn’t work, the dreaded deactivating all plugins step will need to be tried unfortunately.

    in reply to: Site Suspended by Google AdWords #2535

    StartupWP
    Keymaster

    I see, you’re trying to advertise your business via AdWords and they’ve temporarily suspended your account/site for this use because of errors with your site which the ad is pointing to.

    It appears your host was just taking a loose shot in the dark that it might be theme related, further to that point, I’m not seeing any reason to believe this is a theme issue.

    It appears that jQuery is not loading correctly, a common issue in WordPress with conflicting themes and plugins when not enqueued correctly. In this case, it is enqueued correctly in the theme so is likely a plugin issue.

    Have you edited functions.php or added a child theme at all?

    Can you please list the plugins you’re using?

    Thank you.

    in reply to: Site Suspended by Google AdWords #2524

    StartupWP
    Keymaster

    Before looking into this further, are you sure you don’t mean Google AdSense and by suspend, do you mean you can’t currently display ads on your site?

    Thanks

    in reply to: Long story short… #2485

    StartupWP
    Keymaster

    Replying now via email…

    in reply to: Sidebars not showing in posts #2476

    StartupWP
    Keymaster

    Ah, no worries. Simple mistake. Thanks for the update.

    in reply to: Footer menu bar #2468

    StartupWP
    Keymaster

    What exactly did you have in mind for the footer menu, colors, full menu nav or just tabbed buttons, etc.? Also, please share the link to your site.

    in reply to: Adjusting sidebar, main content width #2466

    StartupWP
    Keymaster

    We can target the content area only on this template using:

    .page-template-template-sidebar-left-right #content {
      width: 50%;
    }
    in reply to: Adjusting sidebar, main content width #2460

    StartupWP
    Keymaster

    Yes, we can specifically target the different templates in CSS so that we can avoid tripping up other styles. Please share the link to one of your sidebar left and right pages.

    in reply to: Custom post template #2455

    StartupWP
    Keymaster

    Custom post templates are an exclusive creation of StartupWP, we’re not aware of any other theme in the world that supports custom post templates. With that in mind, this is a very special feature and not widely supported. Not sure why exactly a child theme would throw a wrench in the works, but the easiest way to create a new post template is to just copy one of the others (template-sidebar-none-post.php is probably the closest to the default post template), change the filename and change the bit at the top:

    <?php /* Template Name Posts: Sidebar None */ ?>

    in reply to: Pages or Posts? #2449

    StartupWP
    Keymaster

    Happy to hear, but we’re often able to help with general web design and programming questions too. So, anytime you have a question regarding your website at all, feel free to ask. If we can’t help we’ll let you know.

    in reply to: Menu gap #2442

    StartupWP
    Keymaster

    Believe you’re looking for this bit:

    #menu li ul {
      top: 28.5px;
    }

    Lower 28.5px to close the gap and higher it to make it larger.

    in reply to: Remove featured images from detailed view #2440

    StartupWP
    Keymaster

    We do things differently from most themes in order to give you all the options without dictating too much what we think you should need or not need.

    In this case, a little CSS will do the trick to hide it and then the image will still be available for social sharing:

    .single .attachment-post-thumbnail {
      display: none;
    }

    https://startupwp.com/topic/customizing-your-theme/

    If that doesn’t work, please share the link to an example page.

    Thank you.

    in reply to: post template with the content area also templated… #2432

    StartupWP
    Keymaster

    You’re welcome. We’ll be here.

    in reply to: post template with the content area also templated… #2428

    StartupWP
    Keymaster

    It looks like the easiest solution for this is found here:

    http://www.codesynthesis.co.uk/tutorials/adding-custom-fields-to-a-custom-page-template-in-wordpress

    1. Duplicate page.php, naming it something else, perhaps donate.php, then add this to the top of the file:

    <?php /* Template Name: Donate */ ?>

    As well as the following where you want the custom content to appear:

    <?php echo get_post_meta( $post->ID, 'about', true ); ?>

    2. Install this plugin:

    https://wordpress.org/plugins/advanced-custom-fields/installation/

    3. Set up the plugin:

    – Click on ‘Custom Fields’ on the left hand admin menu
    – Click ‘Add new’
    – Under ‘Location’ set the rule to ‘Page Template’ is ‘Equal to’ ‘My custom template’
    – Above the location section click ‘Add field’ and enter the field name. For this demonstration we’ll call the field name ‘custom_about’ with a field type of ‘wysiwig editor’
    – Give the field group a name at the top, in this demo I’ve called it ‘Extra’
    – Click ‘Publish’ on the right hand side

    This may not be the most complete solution for exactly what you’re looking to do, but should get you started. If you need more help we may be able to provide it, but please keep in mind this is a very advanced customization request and may be outside the scope of what we can reasonably assist with.

    Thank you.

    in reply to: Default no sidebar? #2402

    StartupWP
    Keymaster

    This can be done universally with a few lines of CSS:

    #content {
      width: 92%;
    }
    #sidebar {
      display: none;
    }

    https://startupwp.com/topic/customizing-your-theme/

    However, if you need this change to actually be hard-coded in the page templates so you still have the option then we’ll need to use a child theme. If on your other support topic you decide to trek into child theming territory we can help you accomplish both in the child theme and future customizations within the child theme where you’ll want to manage customization from then on. It’s actually not as daunting as it might sound and we’ll help you every step of the way.

    in reply to: menu on creative page #2400

    StartupWP
    Keymaster

    Not at all. We offer free customization support. It just really depends on if you want to take the leap into child theming or not as not everyone is comfortable digging into the code.

Viewing 25 posts - 51 through 75 (of 893 total)