New Topic

Site Suspended by Google AdWords

Home › Forum › Help › Site Suspended by Google AdWords

This topic contains 5 replies, has 2 voices, and was last updated by  StartupWP 1 year ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2522

    kelbo60
    Member

    My website was recently suspended by Google AdWords for “site not responding” errors on their end. My webhost tried troubleshooting and couldn’t find anything on their end, but found something in the script for the theme:
    “Unfortunately I’m not able to see any problems with the server in this case. This appears to be a content issue with this script

    ksbodyshop.com/wordpress/wp-content/themes/startuppro/scripts/videos.js

    This script is part of your theme, that would indicate a theme issue and it may be something that you need to update in your theme, or it could be some other sort of issue. Unfortunately I’m not able to see for sure. I would recommend contacting the theme developer to see if they are able to assist you further with this.”

    Here is the list of errors I get with Google Chrome developer tool:
    Uncaught ReferenceError: jQuery is not defined
    chrome-extension://boadgeojelhgndaghljhdicfkmllpafd/cast_sender.js Failed to load resource: net::ERR_FAILED
    chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm/cast_sender.js Failed to load resource: net::ERR_FAILED
    chrome-extension://hfaagokkkhdbgiakmmlclaapfelnkoah/cast_sender.js Failed to load resource: net::ERR_FAILED
    chrome-extension://fmfcbgogabcbclcofgocippekhfcmgfj/cast_sender.js Failed to load resource: net::ERR_FAILED
    chrome-extension://enhhojjnijigcajfphajepfemndkmdlo/cast_sender.js Failed to load resource: net::ERR_FAILED
    chrome-extension://eojlgccfgnjlphjnlopmadngcgmmdgpk/cast_sender.js Failed to load resource: net::ERR_FAILED
    ksbodyshop.com/wordpress/wp-content/themes/startuppro/scripts/videos.js:51 Uncaught ReferenceError: jQuery is not defined
    buttons.js:1 Please specify a ShareThis Publisher Key
    For help, contact support@sharethis.com
    (index):97 Uncaught TypeError: $(…).vids is not a function

    #2524

    StartupWP
    Support

    Before looking into this further, are you sure you don’t mean Google AdSense and by suspend, do you mean you can’t currently display ads on your site?

    Thanks

    #2533

    kelbo60
    Member

    No, I mean Google AdWords. And my site has been suspended so I cannot use Google AdWords at all.

    #2535

    StartupWP
    Support

    I see, you’re trying to advertise your business via AdWords and they’ve temporarily suspended your account/site for this use because of errors with your site which the ad is pointing to.

    It appears your host was just taking a loose shot in the dark that it might be theme related, further to that point, I’m not seeing any reason to believe this is a theme issue.

    It appears that jQuery is not loading correctly, a common issue in WordPress with conflicting themes and plugins when not enqueued correctly. In this case, it is enqueued correctly in the theme so is likely a plugin issue.

    Have you edited functions.php or added a child theme at all?

    Can you please list the plugins you’re using?

    Thank you.

    #2539

    kelbo60
    Member

    I haven’t edited functions.php or added a child theme.

    Plugins:
    Askimet
    Async JS and CSS
    Complete Central Backup
    Exclude Pages from Navigation
    Fast Secure Contact Form
    Image Widget
    IP Geo Block
    Official StatCounter Plugin
    Pin It Button for Pinterest
    Search Exclude
    Share This
    Ultimate Tables
    Unattach and Re-attach Media Attachments
    Wordfence Security
    Yoast SEO

    #2542

    StartupWP
    Support

    Async JS and CSS is very likely the culprit. You might want to deactivate IP Geo Block as well and then try to get re-approved for AdWords. If that doesn’t work, the dreaded deactivating all plugins step will need to be tried unfortunately.

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.