September 2, 2015 at 12:06 PM #2522
My website was recently suspended by Google AdWords for “site not responding” errors on their end. My webhost tried troubleshooting and couldn’t find anything on their end, but found something in the script for the theme:
“Unfortunately I’m not able to see any problems with the server in this case. This appears to be a content issue with this script
This script is part of your theme, that would indicate a theme issue and it may be something that you need to update in your theme, or it could be some other sort of issue. Unfortunately I’m not able to see for sure. I would recommend contacting the theme developer to see if they are able to assist you further with this.”
Here is the list of errors I get with Google Chrome developer tool:
Uncaught ReferenceError: jQuery is not defined
chrome-extension://boadgeojelhgndaghljhdicfkmllpafd/cast_sender.js Failed to load resource: net::ERR_FAILED
chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm/cast_sender.js Failed to load resource: net::ERR_FAILED
chrome-extension://hfaagokkkhdbgiakmmlclaapfelnkoah/cast_sender.js Failed to load resource: net::ERR_FAILED
chrome-extension://fmfcbgogabcbclcofgocippekhfcmgfj/cast_sender.js Failed to load resource: net::ERR_FAILED
chrome-extension://enhhojjnijigcajfphajepfemndkmdlo/cast_sender.js Failed to load resource: net::ERR_FAILED
chrome-extension://eojlgccfgnjlphjnlopmadngcgmmdgpk/cast_sender.js Failed to load resource: net::ERR_FAILED
ksbodyshop.com/wordpress/wp-content/themes/startuppro/scripts/videos.js:51 Uncaught ReferenceError: jQuery is not defined
buttons.js:1 Please specify a ShareThis Publisher Key
For help, contact firstname.lastname@example.org
(index):97 Uncaught TypeError: $(…).vids is not a functionSeptember 2, 2015 at 2:41 PM #2524
Before looking into this further, are you sure you don’t mean Google AdSense and by suspend, do you mean you can’t currently display ads on your site?
ThanksSeptember 3, 2015 at 11:41 AM #2533
No, I mean Google AdWords. And my site has been suspended so I cannot use Google AdWords at all.September 4, 2015 at 10:49 AM #2535
I see, you’re trying to advertise your business via AdWords and they’ve temporarily suspended your account/site for this use because of errors with your site which the ad is pointing to.
It appears your host was just taking a loose shot in the dark that it might be theme related, further to that point, I’m not seeing any reason to believe this is a theme issue.
It appears that jQuery is not loading correctly, a common issue in WordPress with conflicting themes and plugins when not enqueued correctly. In this case, it is enqueued correctly in the theme so is likely a plugin issue.
Have you edited functions.php or added a child theme at all?
Can you please list the plugins you’re using?
Thank you.September 4, 2015 at 2:22 PM #2539
I haven’t edited functions.php or added a child theme.
Async JS and CSS
Complete Central Backup
Exclude Pages from Navigation
Fast Secure Contact Form
IP Geo Block
Official StatCounter Plugin
Pin It Button for Pinterest
Unattach and Re-attach Media Attachments
Yoast SEOSeptember 5, 2015 at 12:51 PM #2542
Async JS and CSS is very likely the culprit. You might want to deactivate IP Geo Block as well and then try to get re-approved for AdWords. If that doesn’t work, the dreaded deactivating all plugins step will need to be tried unfortunately.
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