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PHP update from 5.2 to 5.4 Crashed StartupPro

Home › Forum › WordPress › PHP update from 5.2 to 5.4 Crashed StartupPro

This topic contains 6 replies, has 2 voices, and was last updated by  StartupWP 1 year, 8 months ago.

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  • #1937

    majicmrk04
    Member

    Using pro version
    – Yes I’ve at least tried step 3… My site is showing 500 Internal Error
    http://www.voicemarkstudios.com
    – Using the current version of WP
    – Please share what operating system, browser and what their corresponding versions are, that you’re using – Mac OS 7.0.6 Safari
    – Please share any details that may be needed in order to recreate the issue for our review – PHP 5.2 is no longer available… Excepted updates was 5.4 and 5.5… when Loading either of the PHP updates, I get the following for my website:
    My Host site says this is a PHP Script issue. Please advise if you can.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    #1938

    StartupWP
    Support

    Is both WordPress and theme up-to-date?

    Do you have access to your site via FTP? You may want to backup and then delete all the plugins in the plugin folder.

    Have you contacted your host’s support yet? You may want to get a ticket open with them while we troubleshoot on this end.

    #2010

    majicmrk04
    Member

    I have switched back to PHP 5.2… site is up again… I need a link to where I can download update 2.5.1… Not able to locate original download link.

    #2014

    StartupWP
    Support

    Please email us and provide your original purchase email so that we can locate your unique download link:

    https://startupwp.com/contact/

    Thank you.

    #2049

    majicmrk04
    Member

    I’ve sent the information to the suggested link and to date no response.

    #2050

    majicmrk04
    Member

    Nevermind found it

    #2051

    StartupWP
    Support

    Great. :)

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