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Nivo Slider

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This topic contains 13 replies, has 2 voices, and was last updated by  StartupWP 4 years ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #232

    arjan
    Member

    The website is getting more and more shape. Now the gallary needs to be filled in. But when I use the Nivo Slider:

    – Add new
    – Select images and choose the file(s) I want and press upload.
    – When it is 100% the following message appears
    Test.jpg (258 KB) 100%
                            Error: -300, Message: IO error., File: Test Cards.jpg

    I tried it with several pictures in different sizes but all of them have the same issue.

    When using the default theme there is still the same issue. (also reinstalled WP)

    Any idea?  On the website of dev7studios if found this article   http://support.dev7studios.com/kb/nivo-slider-wordpress-plugin/using-custom-themes

     

    Arjan (and a Happy customer!)

    #233

    arjan
    Member

    Startup, it is already solved. I am using IE9 and Firefox.
    Tested it With Opera and Chrome and it is working.

    #235

    StartupWP
    Support

    Just to be sure, everything is resolved now? Just a temporary hiccup?

    #240

    arjan
    Member

    Yes, it is working now. I tested it a few times. IE 7/8/9 have the issue and also the newest version of FireFox. Opera and Chome are working fine.

    #244

    StartupWP
    Support

    Just with the plugin options page? But, the slider itself is appearing fine for you on your website in all browsers? Just want to make sure for quality assurance.

    #249

    arjan
    Member

    StartupWP, I tested it in several browsers now. It is not working in IE9 and in Firefox is it not working properly. The rest (Opera/Chrome/Safari) is it working. You can select the pictures you nee and upload them without error: Error: -300, Message: IO error

    #251

    StartupWP
    Support

    Hi arjan,

    I’m just trying to understand the issue, one way or the other and I apologize that I am still a little unclear. Please be patient while we troubleshoot the issue.

    I couldn’t find much info on “Error: -300, Message: IO error“, certainly nothing specifically related to WordPress, themes or plugins (http://support.dev7studios.com/kb/nivo-slider-wordpress-plugin/using-custom-themes is too broad to be of any help here – please note that the theme does support featured images anyways and seems completely unrelated to issues of uploading images). I also do not experience this issue myself in any browser nor has there been any other report of this issue yet (so this is likely an isolated issue).

    My best guess is that it’s a PHP upload limitation (especially if you’re trying to upload many images at once), in which case you’ll need to contact your host support.

    – What hosting/kind of hosting do you use?
    – Is everything up-to-date? (check under Dashboard > Updates)
    – Have you tried deactivating all other plugins except for Nivo Slider? (to see if one of the other plugins is causing the conflict)

    Thank You

    #261

    arjan
    Member

    Hello StartupWP,

    I was not yet connected to the internet anymore. That is why I reply now. I made a small video, so you can see what I mean.
    http://dl.dropbox.com/u/31729746/WP%20error/IE-error.mp4

    I am using 123-webhost.nl as provider.
    I tried it at several websites and all with the same error when using IE or Firefox.
    PNG/JPEG/GIF all have the same error.

     

    Thnx!

    #263

    StartupWP
    Support

    I think I see what’s happening. You’re uploading images, but then you’re clicking “Upload files” again which is actually interrupting the the upload.

    Click “Upload files” just once and then select your files either double-clicking or clicking “Open” then stop, don’t do anything. Let your files upload and then adjust your slider settings further or save, but do not click “Upload files” again and you should be good.

    #266

    arjan
    Member

    I click once upload… :) Not several times.

    #267

    StartupWP
    Support

    Hi arjan,

    I cannot pinpoint the issue for you so I’ve moved support over to:

    http://support.dev7studios.com/discussions/nivo-slider-wordpress-plugin/1494-error-when-uploading

    to see if they have any insight into what could be causing this.

    Thank You

    #272

    StartupWP
    Support

    Follow up here that contains a link with some more info:

    http://support.dev7studios.com/discussions/nivo-slider-wordpress-plugin/1494-error-when-uploading#comment_19023322

    But, for the most part you’ll need to contact your host support about your PHP settings as I initially thought.

    #273

    arjan
    Member

    Oke, thank you. I will contact them later today.

    #274

    StartupWP
    Support

    You’re welcome.

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