This topic contains 13 replies, has 2 voices, and was last updated by StartupWP 6 years, 6 months ago.
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- September 19, 2012 at 2:19 AM #232
The website is getting more and more shape. Now the gallary needs to be filled in. But when I use the Nivo Slider:
– Add new
– Select images and choose the file(s) I want and press upload.
– When it is 100% the following message appears
Test.jpg (258 KB) 100%
Error: -300, Message: IO error., File: Test Cards.jpgI tried it with several pictures in different sizes but all of them have the same issue.
When using the default theme there is still the same issue. (also reinstalled WP)
Any idea? On the website of dev7studios if found this article http://support.dev7studios.com/kb/nivo-slider-wordpress-plugin/using-custom-themes
Arjan (and a Happy customer!)
September 19, 2012 at 3:12 AM #233Startup, it is already solved. I am using IE9 and Firefox.
Tested it With Opera and Chrome and it is working.September 19, 2012 at 10:01 PM #235Just to be sure, everything is resolved now? Just a temporary hiccup?
September 20, 2012 at 1:55 AM #240Yes, it is working now. I tested it a few times. IE 7/8/9 have the issue and also the newest version of FireFox. Opera and Chome are working fine.
September 20, 2012 at 6:48 AM #244Just with the plugin options page? But, the slider itself is appearing fine for you on your website in all browsers? Just want to make sure for quality assurance.
September 21, 2012 at 12:06 AM #249StartupWP, I tested it in several browsers now. It is not working in IE9 and in Firefox is it not working properly. The rest (Opera/Chrome/Safari) is it working. You can select the pictures you nee and upload them without error: Error: -300, Message: IO error
September 21, 2012 at 7:57 AM #251Hi arjan,
I’m just trying to understand the issue, one way or the other and I apologize that I am still a little unclear. Please be patient while we troubleshoot the issue.
I couldn’t find much info on “Error: -300, Message: IO error“, certainly nothing specifically related to WordPress, themes or plugins (http://support.dev7studios.com/kb/nivo-slider-wordpress-plugin/using-custom-themes is too broad to be of any help here – please note that the theme does support featured images anyways and seems completely unrelated to issues of uploading images). I also do not experience this issue myself in any browser nor has there been any other report of this issue yet (so this is likely an isolated issue).
My best guess is that it’s a PHP upload limitation (especially if you’re trying to upload many images at once), in which case you’ll need to contact your host support.
– What hosting/kind of hosting do you use?
– Is everything up-to-date? (check under Dashboard > Updates)
– Have you tried deactivating all other plugins except for Nivo Slider? (to see if one of the other plugins is causing the conflict)Thank You
September 23, 2012 at 11:46 PM #261Hello StartupWP,
I was not yet connected to the internet anymore. That is why I reply now. I made a small video, so you can see what I mean.
http://dl.dropbox.com/u/31729746/WP%20error/IE-error.mp4I am using 123-webhost.nl as provider.
I tried it at several websites and all with the same error when using IE or Firefox.
PNG/JPEG/GIF all have the same error.Thnx!
September 24, 2012 at 1:09 AM #263I think I see what’s happening. You’re uploading images, but then you’re clicking “Upload files” again which is actually interrupting the the upload.
Click “Upload files” just once and then select your files either double-clicking or clicking “Open” then stop, don’t do anything. Let your files upload and then adjust your slider settings further or save, but do not click “Upload files” again and you should be good.
September 24, 2012 at 1:18 AM #266I click once upload… :) Not several times.
September 24, 2012 at 2:19 AM #267Hi arjan,
I cannot pinpoint the issue for you so I’ve moved support over to:
http://support.dev7studios.com/discussions/nivo-slider-wordpress-plugin/1494-error-when-uploading
to see if they have any insight into what could be causing this.
Thank You
September 25, 2012 at 1:40 AM #272Follow up here that contains a link with some more info:
But, for the most part you’ll need to contact your host support about your PHP settings as I initially thought.
September 25, 2012 at 1:47 AM #273Oke, thank you. I will contact them later today.
September 25, 2012 at 3:52 AM #274You’re welcome.
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