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Need to remove script added just before /body tag over a year ago.

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This topic contains 1 reply, has 1 voice, and was last updated by  jtmiles 1 year, 3 months ago.

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  • #3699

    jtmiles
    Participant

    Hi,

    I added a Survey Monkey pop up script to my home page over a year ago. It does not show on the StartUpPro customization page in the proper box to remove it. It is in the code somewhere but i can seem to reach it to remove it.
    I have put the newest pop up code in the before /body tag box, but the old one pops up rather than the new one.

    I am running WordPress 4.9.1 running StartupPro Child theme with StartupProVersion: 2.5.2.

    I am not sure where else to look for this script to remove it. I was far more active in WordPress and this site at that time, but i forgot most of what I knew at that time. I need to relearn each time I do something!

    I have disabled JetPack because back in the day you could insert CSS and various other things through there, but none of those settings seem to be there anymore. I fear this may be where I inserted it before, but I cannot be sure. I have not disabled any other plugins as I see nothing there that might help.

    Any hint of a clue would be appreciated as I need this newer version survey up soon.

    Oh the site is http://harvestamerica.org/ . It pops up the 2107 survey whereas I want the 2018 to pop.

    Thank you for your time.

    John

    #3889

    jtmiles
    Participant

    Hi,

    I have disabled the old pop up collector hoping that the newer one might kick in. It has not, but at least the old pop up doesn’t seem to pop up anymore.

    I am thinking that if I overwrite some base file in either Startup-Pro or Child that this might overwrite wherever I put this in before. Any ideas?

    John

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