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Hello,
when I purchased the theme, I only installed on my server and making it to my customer.
Now I would like to install it on his server (but I don’t want to delete it from my server to see everything and check if every settings are ok on the new server).
After I wanted to install it, I got an error. What is the problem. There i no other active plugin…
The error message:
“The package can not be installed. Invalid extensions found.
Installing Add-ons failed!”
Please help me to install it.
Thank you so much!
Bye
DanielMake sure you’re using Appearance > Themes:
https://startupwp.com/topic/installing-your-theme/
Sounds like you might have mixed up the themes/plugins upload areas?
I am so sorry!
I am so silly… Yeah, I forgot to upload themes at Themes and not at Plugins! It’s too late now, I am tired.
So sorry!
Thank you!
Bye,
DanielP.S.: May I use startupWP on multiple sites or only on one site? Shall I buy one more license or not? Thank you!
No worries and you can use on as many of your projects as you need without any additional fees.
Be sure to go over https://startupwp.com/ again to see all the benefits available to you.
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