I have tried what was suggested on this site to upload pro to replace the free version of startup. Unfortunately, I have had no success. Went through wordpress and hostgator ftp got the same result. I hope you can show me something different than what is described in this forum otherwise I will need to request a refund.
Thank you for your response but, the video you posted does not help me one bit. This is what I get when I do exactly what your instruction as well as the video’s instructions provided. See below
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
This seems to me to be an issue with the actual file and not me uploading. It may be helpful to many who come across this issue if you are to create a video addressing these issues on your product and not someone else’s product.theme. Just a suggestion.
In order to get to startuppro.zip – the file you need to install, not the whole package that you downloaded.
No one else has ever had this problem, there might be something wrong with your WP install. If for some reason, you’re still unable to install, would you let us contact you by email to get your login and install the theme for you?